For the EmployeeFor the EmployerFor the Bike Store

Updated Bike Benefit

What is the updated bike benefit?

Which bike stores are partner stores?

How does a partner store differ from a regular bike store?

What is the maximum price for a bike package?

Can the amount exceeding the maximum price be paid in cash/at the store?

Does the interest-free leasing agreement apply to old orders?

How does bicycle redemption work in the updated bike benefit?

The effect of order date and model on bike benefit

I ordered the bike on April 23, 2025 or before

I ordered the bike between April 24, 2025 - December 31, 2025

I ordered the bike after January 1, 2026

Basic Information about the Bicycle Benefit

What is the employment bicycle benefit?

Why should I get an employment bicycle?

What is the bicycle benefit policy?

What is the maximum price for my bicycle?

Acquiring an Employment Bicycle

When can I acquire an employment bicycle?

How do I acquire an employment bicycle?

Where can I acquire an employment bicycle?

How do I order a bicycle from an online store?

Can I acquire a used bicycle as an employment bicycle?

Can I use my current bicycle for the benefit?

What accessories can I include in my bicycle package?

Are there any requirements for the lock?

Bicycle Lease Period and Purchase

When does the lease period start and how is its length determined?

What happens to my bicycle if I change jobs or my employment ends during the lease period?

What happens to my bicycle if my salary is interrupted?

Can I return my employment bicycle?

Can I take my employment bicycle abroad?

Can I service my bicycle?

Bicycle Insurance and Complaints

Does my bicycle have insurance?

What should I do if my bicycle is stolen or damaged?

Where can I find the frame number of the bicycle, and why is it needed?

Can I use home insurance for my employment bicycle?

How do I proceed in case of a complaint?

Can I exchange or return my bicycle? Can I return the bicycle immediately upon its arrival?